Smart Order Lifecycle Tracking

Smart Order Lifecycle Tracking

Track dine-in, takeaway, and delivery orders in real time from any device. Every order stays visible from placement to completion, reducing confusion and missed items.

Get it on Google PlayDownload on the App Store

Categorize your incoming orders with Kinyo.

With Kinyo, you can choose whether an order is a takeaway, dine-in, or a delivery order. This categorization helps you and your staff serve the customers accordingly.

  • The taken order syncs across all your devices
  • Each has related tags to identify them visually
Active Preview
Table 4 - Dine-In
2x Momo, 1x Chiya
PREPARING
Order #1042 - Delivery
1x Chicken Burger, 1x Fries
RIDER READY
Order #1041 - Takeaway
1x Paneer Tikka
SERVED

Follow orders through clear preparation stages

Orders go through clear steps and you can know exactly when food is placed, in kitchen, ready, or completed.

  • Clear order stage progression (Confirmed, In progress, Ready, and Completed).
Active Preview
Order Placed
Kitchen receives KOT ticket instantly
Preparing in Kitchen
Status set to Preparing. Timer starts
Food Ready / Served
Front staff notified, order served & paid

Manual Order Confirmation

For online orders, you can confirm if you want to accept or reject the order. When you accept it, you can either notify for payment or confirm the order directly.

  • You can manually confirm orders to avoid order spam.
  • Notify for payment or confirm the order directly.
  • Directly confirm the order for your regular customer.
Active Preview
Order Placed
Kitchen receives KOT ticket instantly
Preparing in Kitchen
Status set to Preparing. Timer starts
Food Ready / Served
Front staff notified, order served & paid

Start growing your business with Kinyo.

Get it on Google PlayDownload on the App Store